Once the courier company returns a package for refusal, how long does it take to reach Beeping? ⏱️
Once the courier service CorreosExpress updates the logistical status to "Returned to Sender," the package has a maximum delivery time of 2 to 5 business days to arrive at our facilities.
Once the courier service GLS updates the logistical status to "Returned to Sender," the package has a maximum delivery time of 2 to 5 business days to arrive at our facilities.
Once the physical package arrives at Beeping, our team will complete the final product verification and its subsequent upload to available stock within a period of 24 to 72 hours.
Who assumes the shipping costs for the return of a refused order? 💸
The outbound and return shipping costs: you assume the costs of both the initial shipment and the return shipment.
What is the management process for refused returns in our warehouse? 🧐
Once the returned package is received, it is scanned and opened.
Our team meticulously verifies the condition of the product.
If the product is in perfect condition, it is immediately reincorporated into inventory and placed back in its corresponding warehouse location.
In the event that the product is damaged or in poor condition, it will be removed from the inventory.